Data Deletion Request

Request deletion of your personal data - GDPR Compliant

Your Right to Data Deletion

In accordance with data protection laws including GDPR, CCPA, and other applicable regulations, you have the right to request deletion of your personal data. We are committed to protecting your privacy and will process your deletion request promptly.

What Data Will Be Deleted

When you request data deletion, we will remove:

  • Account information (email, username, password)
  • Game progress and statistics
  • Achievements and unlocked content
  • Profile information and preferences
  • Communication history with support
  • Any other personal data associated with your account

Note: Some anonymized or aggregated data may be retained for analytical purposes, but this data cannot be used to identify you personally.

How to Request Deletion

Method 1: Email Request (Recommended)

Send an email to our Data Protection Officer:

Email: [email protected]

Subject: Data Deletion Request

Required Information:

  • Your full name
  • Email address associated with your account
  • Approximate date of account creation
  • Reason for deletion (optional)

Method 2: In-App Request

If available in the game:

  1. Open Sweet Match AI
  2. Go to Settings > Privacy
  3. Select "Delete My Data"
  4. Follow the on-screen instructions

Method 3: Contact Form

Use our support contact form with "Data Deletion" as the subject.

Processing Time

We will process your data deletion request within:

  • Standard Requests: 30 days as required by law
  • Urgent Requests: 72 hours for special circumstances
  • Confirmation: We will send confirmation once deletion is complete

Verification Process

To protect your privacy and security, we may need to verify your identity before processing the deletion request. This may involve:

  • Confirming your email address
  • Verifying account ownership
  • Requesting additional identification if necessary

Consequences of Deletion

Once your data is deleted:

  • You will lose access to your account permanently
  • All game progress and achievements will be lost
  • Any purchased virtual items will be forfeited
  • You can create a new account in the future

Legal Basis

Your right to data deletion is protected under:

  • GDPR (EU): Article 17 - Right to Erasure
  • CCPA (California): Right to Deletion
  • Other Privacy Laws: Applicable data protection regulations

Questions or Concerns

If you have questions about the data deletion process or need assistance:

Data Protection Officer: [email protected]

General Support: [email protected]

Response Time: We respond to all inquiries within 48 hours

Complaints

If you are not satisfied with our handling of your data deletion request, you have the right to lodge a complaint with the relevant data protection authority in your jurisdiction.

Quick Contact Form

For faster processing, you can also use this form to submit your deletion request: