Privacy Policy

Last updated: October 7, 2024

1. Introduction

Welcome to Sweet Match AI ("we," "our," or "us"). We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile game Sweet Match AI.

2. Information We Collect

2.1 Information You Provide

  • Account Information: Email address, username, and password when you create an account
  • Profile Information: Game statistics, achievements, and preferences
  • Communications: Messages you send to our support team

2.2 Information Automatically Collected

  • Device Information: Device type, operating system, and unique device identifiers
  • Usage Data: Game progress, level completion, time spent playing
  • Performance Data: App crashes, loading times, and feature usage
  • Location Information: General location based on IP address (not precise GPS)

2.3 Information from Third Parties

  • Social Media: If you connect social media accounts
  • App Stores: Purchase and download information
  • Analytics Providers: Usage analytics and performance metrics

3. How We Use Your Information

We use collected information for the following purposes:

  • Provide and maintain the game service
  • Process and store game progress and achievements
  • Improve game performance and user experience
  • Provide customer support and respond to inquiries
  • Send important updates and notifications
  • Analyze usage patterns and game analytics
  • Prevent fraud and ensure security
  • Comply with legal obligations

4. Information Sharing and Disclosure

We may share your information in the following circumstances:

  • With Your Consent: When you explicitly agree to share information
  • Service Providers: With trusted third-party service providers who assist in game operations
  • Legal Requirements: When required by law or to protect our rights
  • Business Transfers: In connection with mergers, acquisitions, or asset sales
  • Safety and Security: To protect the safety and security of our users

5. Data Retention

We retain your information for as long as necessary to provide our services and fulfill the purposes outlined in this Privacy Policy. Game data is typically retained until you delete your account or request data deletion.

6. Your Rights and Choices

You have the following rights regarding your personal information:

  • Access: Request information about what data we have about you
  • Correction: Request correction of inaccurate information
  • Deletion: Request deletion of your personal information
  • Portability: Request a copy of your data in a machine-readable format
  • Opt-out: Opt-out of non-essential communications

7. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.

8. Children's Privacy

Our game is intended for general audiences and does not knowingly collect personal information from children under 13 years of age. If we become aware that we have collected such information, we will take steps to delete it promptly.

9. International Data Transfers

Your information may be transferred to and maintained on servers located outside of your country or region. By using our services, you consent to such transfers in accordance with this Privacy Policy.

10. Third-Party Services

Our game may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

12. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us:

13. Data Deletion Requests

To request deletion of your personal data, please contact us at [email protected] with the subject "Data Deletion Request." We will process your request within 30 days as required by applicable law.

14. Advertising and Analytics

We may use advertising to support our free game. We partner with advertising networks that comply with privacy standards. We may also use analytics services to understand how our game is used and to improve the player experience.